FAQ

General questions

What format can I purchase the database in?

We can provide you with the information in any format that is convenient for you:

xml
csv
html
pdf
etc.

Why is it better to use LookSize services than to search for all the data yourself?

Given that there are many different clothing and footwear brands in the world that do not have any generally accepted standards for presenting measured information, you will face a significant number of problems and challenges.

Let me list just a few of them:

Presentation of information in incomprehensible formats.
Lack of information.
Constant data updates.
Communication with different brand representatives.
etc....

What is the difference between “Purchase of size charts” and “ Size charts management”?

- Purchase of size charts - we provide you with the necessary brands in a format convenient for you, and you solve all other questions, nuances or problems yourself.

- Size charts management is a complex service. With its help, we provide a solution to the problem of sizing on your website. Also, during the cooperation process, we take into account all the wishes of the client and implement them.

What is the cost of Purchase of size charts?

You can find the price list for our services here!

What is the cost of Size charts management?

You can find the price list for our services here!

How often do you have new size charts for brands?

We are constantly adding size charts and updating their relevance. If you want to add or update your brand's size chart, you can do so here.

How often do you add new size charts?

The size charts are being added every day.

Live Mode?

Live mode – regular mode of operation of size charts in which the widget is visible for all the users of the site.

What is a TEST MODE?

Test mode is the setting that allows you to see LookSize on your site while it is invisible for your website visitors. It allows you to test it fully before launching in LIVE MODE.

Security questions and answers

How does the LookSize online fitting service affect the operation of the site?

The LookSize online fitting service does not have a harmful effect on the Customer's website.

Performance with Looksize

Performance without Looksize

Can the LookSize online fitting service affect the functionality of the website?

No, we do not have access to your CMS or database. So we can not cause any damage to your website.

Interruptions and unavailability of basic services provided by the company to its users.

If unforeseen circumstances on the part of the online service "LookSize" occur, it will lead to the disconnection of the LookSize service - THIS WILL NOT INFLUENCE THE WORK OF THE CUSTOMER'S WEBSITE IN ANY WAY!

The Size chart button will not be available to users.

What information does LookSize process and what does it use it for?

The LookSize online fitting service processes the following information:

Statistical information on the operation of the service on the Customer's website. The scope of statistical information is discussed with the Customer at the beginning of the cooperation.

All statistics of the online fitting service "LookSize" are available only to the "LookSize" team and representatives of the Customer's website. Information cannot be transferred to 3rd parties, regardless of the circumstances.

Disclosure of information about the customer's clients, sales, new products, unique developments.

We do not collect and disseminate information that is not directly related to the functional activities of the online fitting service "LookSize"!

Having access to confidential information

We do not have access to your internal database and can not obtain any confidential information.

Information misuse received from the "Customer" in during the cooperation period

Any information received from the Customer in during the cooperation period cannot be used by us for private purposes without the official permission of the Customer. Also, this information cannot be transferred to any third parties, regardless of the circumstances.

What changes can the LookSize team make to the Customer's website?

The LookSize team does not make any changes to the functional and visual appearance of the website. We make changes exclusively related to the display of the LookSize online fitting service, and these changes must be previously agreed with the Customer.

Using the Customer's website for your own purposes:

The online fitting service "LookSize" does not carry out any other activities other than providing online fitting services!

Virus attack on the entire company.

All elements used by the LookSize internally are carefully tested by cybersecurity specialists.

We would like to emphasize that the security of the Customer's website is an important aspect of cooperation with us. By agreeing to start cooperation (gaining access to the LookSize personal account), the "Customer" automatically agrees to the clauses of the "Public Agreement" posted on the LookSize website by this link. All the rights and obligations of the "PARTIES" described there.